SHIPPING

COVID-19 Update

We sincerely hope you and your family are safe and healthy during this unfortunate time.

We advise that some customers may experience shipping delays during this time. We are trying our best to get your parcels to you as soon as possible, please understand that things may run a little slower than usual. Thank you for understanding.

National and International Delivery Options

We guarantee same day shipping for orders made before 9am AEST and next day shipping for orders made after 9am AEST.

We ship Australia and World Wide. To find out whether we ship to your country, please enter your shipping details in the check out page.

At this current time we offer standard and express posting with Australia Post.

Australia

Standard Shipping: 2-5 business days

Express Shipping: 1-2 business days

International

Standard Shipping: 3-7 business days (this may vary due to COVID-19)

To receive the best estimate of your delivery please use the Australia Post Calculator

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email or text. Please contact customer service if you do not receive a tracking number within 48 hours of placing your order.

Packaging

Read more about our eco-friendly sustainable packaging and shipping

International Duties and Taxes

For international deliveries customers may have to pay duties and taxes. Duties and taxes are the customers full responsibility and are dependent on each district. Generally, duty payments are required when the package reaches its destination. We advise that you view your local customs website for more information. Côtière reserves the right to deduct any costs incurred from orders that are refused at customs, including a redirection fee. Parcels may incur customs clearance procedures that can trigger delays outside our stated delivery times. Please understand that this is out of our control and be aware of this when making a purchase.